Sognarebeds-shop.com is the only authorized website selling products by Sognarebeds (“the Company”)
You should access and use this Website only if you agree to and accept the following terms and conditions applying to your use ("Terms and Conditions") without limitation or reservation. Please read these Terms and Conditions carefully before accessing and browsing this Website.
The term "Sognarebeds-shop.com " or "we" or "us" or "our" refers to The Company and the term "you" or "your" refers to the user or viewer of this Website.
We reserve the right, at our sole discretion, to change, modify, add or remove any of the Terms and Conditions contained herein at any time and without prior notice to you. We recommend that you always read the Terms and Conditions before using our Website. Your continued use of the Website indicates your acceptance of such changes or modifications. If you do not agree to any of these Terms and Conditions, your sole recourse shall be to cease using/accessing the Website.
YOUR ACCESS AND USAGE OF THE SITE
As a condition of your access and/or use of the Website, you hereby warrant that:
- All information supplied by you on the Website is accurate to the best of your knowledge
- You are 18 years of age or older in order to access the Website.
- If you are below 18 years of age, you have informed your parent or guardian about your access/use of the Website.
- You will not copy or distribute any part of the Website in any medium without the Company’s prior approval.
You will not post, promote or transmit any materials or information through the Site which are or may be offensive, indecent, defamatory or which may not be lawfully disseminated under applicable laws or which you know or have reason to suspect contains any viruses or damaging components which may detrimentally interfere with the Website or the operation of the Website.
REGISTRATION OF ACCOUNT
In order to make your shopping experience with us as fuss-free and as seamless as possible, you will be required to register an account with us before placing an order on our Website.
During the registration process, you must provide us with accurate and up to date information. You shall be responsible for safeguarding your username and password that you have created on this Website. The Company cannot and will not be responsible and/or liable for any loss or damage arising from your failure to comply with the above requirements.
The Company has the absolute discretion to refuse registration of a potential customer and to terminate the registration of any customer for any reason whatsoever.
PRICE AND PRODUCT DETAILS
We shall endeavor to make every effort to ensure that the prices and details of the products displayed on this website are up to date. Prices are subject to change without prior notice and all orders are subject to Company's acceptance at its sole discretion and stock availability.
We will make every effort to ensure products displayed on the website are in stock. If from time to time your chosen products become out of stock and/or unavailable after making an order, the Company will inform you accordingly. In the event that we are unable to fulfill any of the products or services in your order, we will notify you by phone or email.
All pictures and images of the products displayed on this site are for illustration purposes only. The actual size, dimension and colour of the products may differ due to various reasons such as your computer screen calibration. For the avoidance of doubt, a defect on the external packaging of our product shall not be considered a defect.
OFFERS AND PROMOTIONS
From time to time, we may run promotions, special discounts and offers on this Website. These promotions and special discounts are for a limited time only and are subject to withdrawal and changes at our sole discretion without any prior notification to you. No compensation or cash will be offered in the event that promotion or discount is no longer applicable. All promotions, special offers and discounts are subjected to the Terms and Conditions herein as well as their own set of separate individual terms and conditions.
We urge you to always check back here for the latest and most up to date terms and conditions for all our promotions and offers.
Once you have selected the product(s) you wish to purchase and place an order for, you will then be directed to our payments page where all the details will be reflected on that page including product quantity, pricing and shipping fees. You are to ensure that all the information is correct before submitting your order. We will not be responsible for any wrong items ordered and any exchanges or refunds to you shall be done at our sole discretion.
We reserve the right to accept or reject any and all orders received from or through the Website at our absolute discretion. Our acceptance of your order will take place when a confirmation email is sent to your registered email address with us, at which point a contract will come into existence between you and us. Each fully-paid order accepted by us shall constitute a contract between you and us that is to be governed by these terms and conditions.
We accept payment by Visa , Master, Union Pay , Alipay , WeChat Pay HK, Apple Pay and FPS.
To provide a secured online commerce transaction, we employ the Internet's Secure Sockets Layer (SSL) technology. It encrypts your personal information, including credit card number, name and address, so that it would not be read as the information travels over the Internet. We will not accept responsibility nor shall we be liable for any instances of credit card fraud to which we are not aware of and/or not made aware of.
Full payment in respect of an order must be made upon the placing of the order. If your payment cannot be processed, your order will not be accepted and you are advised to contact your credit card issuer to resolve any problems concerning the use of your credit card in order to continue with the order.
SHIPPING AND DELIVERY
Shipping option is only available within and outside Hong Kong. The cost of delivery of your order will be displayed to you on our Website once you have confirmed your order details. Orders are processed and dispatched from our warehouse and sent to our local delivery partner. Our local delivery partner will then deliver your order to the Hong Kong address stipulated in your order. Please allow up to two weeks for your order to be processed and delivered to your stipulated address. We shall not be responsible for any losses incurred by you if you have entered the incorrect address in your order.
We will keep you informed if we expect that we are unable to meet the estimated delivery date and/or if we are experiencing a delay in shipment, but, to the extent permitted by law, we shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of a late delivery.
RETURNS AND REFUNDS
All requests for returns and refunds are reviewed on a case by case basis and will be entirely up to Company’s sole discretion and approval. As good practice, you should examine your products upon receipt of it for any deficiencies and/or damages. If any product is found to be expired, missing, incorrect or damaged inside, please kindly email our customer service at firstname.lastname@example.org within 3 days of the date of the delivery receipt with the necessary supporting documentary evidence. We reserve the right to reject your request should there be insufficient supporting documents.
Upon receiving confirmation from our customer service, please proceed to ship the product back to us within 5 days after getting the email confirmation. All postage and shipping fees shall be borne by you unless otherwise stated or agreed upon with our customer service officer.
This Website is intended for personal use, illustration and information only. You may not download, copy, reproduce, publish, upload, post, transmit or distribute it in any way without permission. Additionally, you may not modify, reuse, repost, or use the contents of the Website for public or commercial purposes, including the text, images, audio, and video without our written permission.
The trademarks, service marks, logo, characters displayed on this Website belong to us and shall not be used or modified in any way.
Nothing in this Website shall be construed as granting any license or right to use any intellectual property rights. Any improper, unauthorized, illegal use of the Website and the contents therein is strictly prohibited and we reserve the rights to take legal action against you for such usage.
We shall not be liable for any breach of our obligations under this Terms and Conditions where we are hindered or prevented from carrying out our obligations by any cause beyond our reasonable control, including by lightning, fire, flood, extremely severe weather, strikes, lock-outs, labour dispute, acts of God, war, riots, civil commotions, malicious damage, pandemics, epidemics, acts, decrees, legislation, regulations or restrictions of any government, shipping, postal or other relevant transport strikes, failure or accidents, failure of any telecommunications or computer system, and/or by any damage caused by any of such events.
USE OF PERSONAL INFORMATION
We may collect, use and disclose personal data that you provide to us in order to do the following:
- to supply the product(s) to you
- process your payment for the product(s)
- to send you newsletters if you have registered for our mailing list, and other specified purposes
By accessing and using our Website, you acknowledge and accept that the use of the Website is at your own risk. We shall not be liable for any direct, indirect, incidental, consequential or punitive damage or damages for lost profits or loss of revenue arising out of your use and access to our Website.
All information, content and materials on this Website are provided on an “As Is” basis. We do not make any warranty of any kind either express or implied including but not limited to any implied warranties or implied terms as to title, quality, merchantability, fitness for purpose, privacy or non - infringement. We have no liability or responsibility for any errors or omissions in the contents of the site save as insofar to the extent permitted by the law.
We assume no responsibility and shall not be liable (for any damage or injury arising out of any use of or access to the Website, or any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, interception of online communication, software or hardware problems (including but not limited to loss of data or compatibility problems), theft, destruction or alteration of the site, whether for breach of contract, tortious behaviour, negligence or, under any other cause of action resulting directly or indirectly from the access or use of this Website, or any uploading, downloading or publication of data, text images or other material or information to or from the site.
We reserve the right to make any changes to this Website or to discontinue any aspect or feature of this Website without prior notice to you.
The Terms and Conditions of this Website shall be governed by and construed in accordance with the laws of the HKSAR Government.
Any claims or disputes arising out of or relating to these Terms and Conditions and/or your access to and/or use of the Website which cannot be resolved amicably through negotiations will be subject to the non-exclusive jurisdiction of the courts of Hong Kong.
For the avoidance of doubt, a failure by us to enforce a right does not constitute a waiver of such right.